Need immediate help?

Call us: +31 (0)85 301 15 13

Less urgent? Check if our helpdesk has the answer to your question.
If you can’t find it, please e-mail us: [email protected].

Need help?

You’ll find all the info you might need in our helpdesk! From how to fill in your account to how to adjust your mirrors.

Book a ride Drive Account Locations Rates and Payment MyWheels and Amber

Unanswered question?

Check our contact-page to find out who best to ask!

To contact-page

BMW:

Kia:

Volkswagen:

Please note: the instruction given in the video for disconnecting the cable from the charging station, is incorrect. To do this successfully, it’s important to first remove the charging cable from the car and second from te charging station. We apologize for the inconvenience, we are working on a solution.

Renault ZOE

Please note: there is no longer a car key in the Renault ZOE. You can easily open and close the car via the app. Want to charge the car? The charge card or key is located in the glove compartment.

DS3 E-TENSE

Download app QR code

Scan the code with your smartphone...

… and we’ll take you to your app store.

Available on iOS and Android.

Amber-Phone