You’ll find all the info you might need in our helpdesk! From how to fill in your account to how to adjust your mirrors.
Please note: the instruction given in the video for disconnecting the cable from the charging station, is incorrect. To do this successfully, it’s important to first remove the charging cable from the car and second from te charging station. We apologize for the inconvenience, we are working on a solution.
Please note: there is no longer a car key in the Renault ZOE. You can easily open and close the car via the app. Want to charge the car? The charge card or key is located in the glove compartment.