Hulp nodig?

Eindhoven

one big Amber hub.

Amber offers you the freedom to drive where and when you want. From September we went even further in Eindhoven: for a starting fee of only € 3.00 you start your Amber ride and we even bring an Amber. Reserve your Amber at least 1 hour in advance and determine the pick-up and drop-off location yourself.

What does the new service mean to me? From 1 September, all of Eindhoven will be one big Amber hub. That means you can pick up or drop off your Amber anywhere in the service area.   

How does it work? If you’re near a hub, you can pick up your Amber there as usual. If you’re not near a hub, we’ll bring the Amber to you. Of course, if you book long enough in advance, we’ll still offer the 100% trip guarantee.  

How does the 100% trip guarantee work? We can guarantee your trip 100%, provided you make your reservation long enough in advance. Two different time slots apply:

Monday to Friday between 07:00 and 19:00 (on-peak hours): Book at least 1 hour in advance and we’ll always offer you a 100% trip guarantee.

In the evening, at the weekend, and on public holidays (off-peak hours), We can offer the trip guarantee only for bookings made at least 12 hours in advance. 

Where can I leave the car? You can leave the Amber in public parking spaces in Eindhoven. You’re not allowed to leave an Amber in a multi-storey car park, in a car park with opening hours, or in a place where parking is not permitted. If you do, you’ll have to pay the direct costs (e.g. parking fee, tow-away charges etc.) plus a €50 penalty. 

So I don’t have to pay parking fees? All Ambers have parking permits for on-street parking in the city of Eindhoven, so you don’t need to worry about parking fees when using municipal parking spaces. 

Do you really bring the Amber to me? During peak hours, you will always find the Amber within 500 metres (as the crow flies) of your chosen pick-up location. During off-peak hours, the maximum distance is 1000 metres (as the crow flies). That means your Amber will never be more than a 5 to 10-minute walk away. 

How do I end the reservation? In order to end the reservation in the service area, you need to park the Amber within 500 metres (as the crow flies) of your chosen drop-off location. 

Are there any additional costs? For a reservation that starts within the service area Amber charges a starting rate of € 3.00.

Please think about the next driver… When dropping off the Amber, it is important that you connect it to a charging point. No charging point in sight? An Amber must not be left unconnected to a charging point if the battery is less than 10% full. Please contact us if you can’t find a charging point or if it doesn’t charge properly.

In which area can I use the new Amber service? Please check our app for the area.

Check out this video: